I'm trying to p2v Oracle Linux 6.8 and it fails at 3% with A General system error occurred: Network Error Host 10.252.164.133 key can't be retrieved error -2. Although during Network Helper ISO boot it can ping the gateway and then just sits there at the login and password prompt and then eventually fails at 3%. I've tried using hardware version 11,9,7 in VMware Converter 6.2. I've tried the setting changes in the VMware converter
Solution
- Browse for the
converter-agent.xmlfile in the following locations:- If Converter Standalone runs on a Windows system, go to
%ALLUSERSPROFILE%\Application Data\VMware\VMware vCenter Converter Standalone\. - If Converter Standalone is running on a Linux system, go to
/etc/vmware-converter/.
- If Converter Standalone runs on a Windows system, go to
- Open the
converter-agent.xmlfile in a text editor and change theuseSourcePasswordInHelperVmflag fromfalsetotrue. - Restart Converter Standalone agent.
The firewall and selinux is disabled and theres no entries in the hosts.allow and hosts.deny file. I also changed the sshd_config to accept protocol 1,2
Here's the diagnostic logs any solution or idea to try would be appreciated?
2018-01-09T09:21:01.527-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Connecting to host c1vplvcap01.slhnaz.org on port 443
2018-01-09T09:21:01.527-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] localVersion is: vim.version.version10
2018-01-09T09:21:01.665-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Remote version is: vim.version.version10
2018-01-09T09:21:01.691-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Authenticating user administrator@vsphere.local
2018-01-09T09:21:01.817-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Reusing existing VIM connection to c1vplvcap01.slhnaz.org
2018-01-09T09:21:01.875-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Scheduled timer canceled, StopKeepAlive succeeds
2018-01-09T09:21:01.907-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Connecting to host c1vplvcap01.slhnaz.org on port 443
2018-01-09T09:21:01.907-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] localVersion is: vim.version.version10
2018-01-09T09:21:02.025-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Remote version is: vim.version.version10
2018-01-09T09:21:02.054-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Authenticating user administrator@vsphere.local
2018-01-09T09:21:02.118-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Scheduled timer canceled, StopKeepAlive succeeds
2018-01-09T09:21:02.205-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] ComputeResource for vim.ResourcePool:resgroup-1252 is vim.ClusterComputeResource:domain-c1251
2018-01-09T09:21:10.513-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] Created new scheduler item with id = "4", firstTimeToRun = "2018-01-09 09:21:01.906", source = "", targetRPOInMinutes = "0". -- __thiscall Converter::Server::Scheduler::SchedulerItemImpl::SchedulerItemImpl(const class Converter::Server::Scheduler::SchedulerItemSpec &,const int &,const class boost::shared_ptr<class Converter::Server::Scheduler::SchedulerEnv> &,const class Vmacore::Ref<class Vmacore::Service::Logger> &,const class boost::optional<class Converter::VdbConnection &> &) ("d:/build/ob/bora-7348398/bora/sysimage/ufad/server/scheduler/schedulerItemImpl.cpp:87")
2018-01-09T09:21:10.513-07:00 info vmware-converter-server[11560] [Originator@6876 sub=Default] scheduler item with id="4" created -- int __thiscall Converter::Server::Scheduler::PriorityQScheduler::AddSchedulerItem(const class boost::shared_ptr<class Converter::Server::Scheduler::SchedulerItemSpec> &,const class boost::optional<class Converter::VdbConnection &> &) ("d:/build/ob/bora-7348398/bora/sysimage/ufad/server/scheduler/priorityQScheduler.cpp:49")
2018-01-09T09:21:10.513-07:00 info vmware-converter-server[07344] [Originator@6876 sub=Default] Scheduler scheduling item 4 to run at time = 2018-01-09 09:21:10.513. -- void __thiscall Converter::Server::Scheduler::SimpleScheduler::Run(void) ("d:/build/ob/bora-7348398/bora/sysimage/ufad/server/scheduler/simpleScheduler.cpp:109")
2018-01-09T09:21:10.546-07:00 info vmware-converter-server[07352] [Originator@6876 sub=Default] Connecting to host c1vplvcap01.slhnaz.org on port 443
2018-01-09T09:21:10.546-07:00 info vmware-converter-server[07352] [Originator@6876 sub=Default] localVersion is: vim.version.version10
2018-01-09T09:21:10.663-07:00 info vmware-converter-server[07352] [Originator@6876 sub=Default] Remote version is: vim.version.version10
2018-01-09T09:21:10.696-07:00 info vmware-converter-server[07352] [Originator@6876 sub=Default] Authenticating user administrator@vsphere.local
2018-01-09T09:21:10.843-07:00 info vmware-converter-server[07352] [Originator@6876 sub=Default] Reusing existing VIM connection to c1vplvcap01.slhnaz.org
2018-01-09T09:21:10.901-07:00 info vmware-converter-server[07352] [Originator@6876 sub=Default] Reusing existing VIM connection to c1vplvcap01.slhnaz.org
2018-01-09T09:21:10.915-07:00 info vmware-converter-server[07352] [Originator@6876 sub=Default] Scheduled timer canceled, StopKeepAlive succeeds
2018-01-09T09:21:10.989-07:00 info vmware-converter-server[00584] [Originator@6876 sub=ThreadPool] Thread enlisted
2018-01-09T09:21:11.004-07:00 info vmware-converter-server[07352] [Originator@6876 sub=Default] Started task "task-10" for job="job-10", item ="4" -- void __thiscall Converter::Server::Job::JobProcessorImpl::StartProcessingJobs(void) ("d:/build/ob/bora-7348398/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:384")
2018-01-09T09:21:11.023-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] [task,338] [task-10] -- BEGIN -- Convert
2018-01-09T09:21:11.146-07:00 info vmware-converter-server[13100] [Originator@6876 sub=Default] ConverterConnection: KeepAlive timer canceled, StopKeepAlive succeeded
2018-01-09T09:21:24.655-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] [taskSpec,618] [task-10] [TaskMap] task-10:task-7
2018-01-09T09:25:37.441-07:00 error vmware-converter-server[00584] [Originator@6876 sub=Default] [task,350] [LRO] Unexpected Exception: vmodl.fault.SystemError
2018-01-09T09:25:37.443-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] [task,379] [task-10] -- ERROR -- Convert: vmodl.fault.SystemError
--> (vmodl.fault.SystemError) {
--> faultCause = (vmodl.MethodFault) null,
--> reason = "Network error. Host 10.252.164.133 key can't be retrieved.
--> (return code 2)",
--> msg = ""
--> }
2018-01-09T09:25:37.443-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] [diagnosticManager,260] Retrieved taskInfo for "converter.task.Task:task-10" mapping it to "converter.task.Task:task-10".
2018-01-09T09:25:37.443-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] [diagnosticManager,300] The task with id = "task-10" was found to be a "recent" task.
2018-01-09T09:25:37.444-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] [diagnosticManager,314] No existing log bundle found for task with id = "task-10". The task is still "recent" so a log bundle will now be generated for it.
2018-01-09T09:25:37.444-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] [diagnosticManager,1092] Retrieving task related diagnostics for server task with id = "task-10".
2018-01-09T09:25:37.456-07:00 info vmware-converter-server[07348] [Originator@6876 sub=Default] Run 0 of job "job-10" finished with an error. -- struct Converter::Server::Job::JobExecutor::SchedulerUpdateSpec __thiscall Converter::Server::Conversion::ConversionJobExecutorImpl::UpdateJob(class Converter::Server::Job::InternalJob &,bool,const class Converter::Server::Scheduler::SchedulerItemStatistics &,const class Converter::Task::TaskInfo &) ("d:/build/ob/bora-7348398/bora/sysimage/lib/converter/server/conversion/conversionJobExecutorImpl.cpp:405")
2018-01-09T09:25:37.476-07:00 info vmware-converter-server[07348] [Originator@6876 sub=Default] Suspended 1 scheduler items for job (job-10) -- void __thiscall Converter::Server::Job::JobProcessorImpl::SuspendJobAux(const class Converter::Server::Job::InternalJob &,class Converter::VdbConnection &) ("d:/build/ob/bora-7348398/bora/sysimage/lib/converter/server/job/jobProcessorImpl.cpp:829")
2018-01-09T09:25:37.908-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] ConverterConnection: KeepAlive timer canceled, StopKeepAlive succeeded
2018-01-09T09:25:37.976-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] Telemetry - Sending serialized data in URL - vcsa.vmware.com/ph/api/hyper/send?_v=1.0&_c=p2v.6_1&_i=5281113dccdc6a668e5a6a15d2cdb36f&_t=p2v_task&_o=52abaa9938454bf5c30db5b5492fe851&task_id=task%2d10&status=failed&started_time=2018%2d01%2d09T09%3a21%3a10%2e988246%2d07%3a00&running_time=266&source_type=powered%5fon&source_os=oraclelinux%2d64&target_type=vmw%5fmanaged&target_vc_id=E741969F%2dA470%2d4329%2d83D5%2dA9D1C1C2CF77&do_clone=1&do_reconfig=1&cloning_mode=volume%5fbased&optimize_part_align=1&volume_excluded=1&nic_controller_changed=1&memory_changed=1&is_root_user=1&helper_static_ip=1&job_id=job%2d10&source_disk_count=2&source_capacity=698880&source_has_gpt=1&source_has_dyn_volume=1&source_nic_count=1&source_has_scsi=1&host_os=Windows%2010%2c%2064%2dbit%20%20%28Build%209200%29&max_parallel_jobs=%2d1&max_concurrent_tasks=1
2018-01-09T09:25:38.518-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] Telemetry - Received response code - 201 (Created). Message - none
2018-01-09T09:25:38.518-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] Telemetry - Successfully sent report.
2018-01-09T09:25:38.518-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] Telemetry - Sending serialized data in URL - vcsa.vmware.com/ph/api/hyper/send?_v=1.0&_c=p2v.6_1&_i=5281113dccdc6a668e5a6a15d2cdb36f&_t=crd_product_instance&_o=5281113dccdc6a668e5a6a15d2cdb36f&ID=5281113dccdc6a668e5a6a15d2cdb36f&name=VMware%20vCenter%20Converter%20Standalone&version=6%2e2%2e0&edition=Standard
2018-01-09T09:25:38.657-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] Telemetry - Received response code - 201 (Created). Message - none
2018-01-09T09:25:38.657-07:00 info vmware-converter-server[00584] [Originator@6876 sub=Default] Telemetry - Successfully sent report.
2018-01-09T09:25:38.657-07:00 info vmware-converter-server[00584] [Originator@6876 sub=ThreadPool] Thread delisted
2018-01-09T09:27:18.068-07:00 info vmware-converter-server[06676] [Originator@6876 sub=Libs] [ADS] Account KWHEATLEY found, but not local
2018-01-09T09:27:18.092-07:00 info vmware-converter-server[06676] [Originator@6876 sub=Default] [user,876] Successfully authenticated user SLHNAZ\KWHEATLEY from this local machine (using pipe)
2018-01-09T09:29:42.945-07:00 info vmware-converter-server[13100] [Originator@6876 sub=Default] [diagnosticManager,414] Generating Converter.Server log bundle.