Hi All,
First off i am new to charge back manager so bear with me if i muddle my terminology and or terms and thanks for your patience in advance!!
Okay, so basically I have set a custom Hierarchy based on our virtualised DMZ, I've also created a Pricing Model with some stats and figures i was supplied with.
I’ve backdated the pricing model Base Rates with hourly base rates for CPU, Memory and Storage.
The billing policy is set to Actual Usage. The policy has been backdated to April 1st of this year.
When i go to run a report against the DMZ hierarchy with the pricing model i previously created i get an Info message stating "Entity DMZ was not present between Mon Apr 01 00:00:00 BST 2013 and Fri May 31 00:00:00 BST 2013, therefore skipping all processing for that time duration."
I've tried backdating, applying amended billing rates to the entity specifically.
I know i am missing something here, but have no idea what, has anyone seen this before or can anyone shed any light?
Version is 2.5.1 Build Number 1131433.
Thanks