Hi,
i try to convert the physical machine i'm working on and get this error : "Unable to obtain hardware information for the selected machine"
I run it as an administrator under Windows 7 with converter version 6.0.0, build 2716716
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The log shows this error but i cannot get throught it :
2015-10-30T13:53:05.746+01:00 info vmware-converter-server[03012] [Originator@6876 sub=Default] Running on OS: Windows 7 Professional, 64-bit Service Pack 1 (Build 7601); ver 6.1.7601; CPUs: 4
2015-10-30T13:53:05.751+01:00 info vmware-converter-server[03012] [Originator@6876 sub=Default] [serviceWin32,816] Panic message will be logged now...
2015-10-30T13:53:05.752+01:00 info vmware-converter-server[03012] [Originator@6876 sub=Default] [serviceWin32,823] vmware-converter-server service started
2015-10-30T14:00:27.995+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Libs] [ADS] Account Yann found, but not local
2015-10-30T14:00:27.997+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Libs] [ADS] Failed to lookup account WORKGROUP\Yann (err: 1332, [16, 256])
2015-10-30T14:00:27.997+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Default] [user,913] [User::NormalizeUserName] Failed to normalize domain user name
2015-10-30T14:00:27.997+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Libs] [ADS] Get user name failed: 1332
2015-10-30T14:00:27.997+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Libs] [ADS] GetTokenInformation failed: 1312
2015-10-30T14:00:28.440+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Default] [user,876] Successfully authenticated user Yann from this local machine (using pipe)
2015-10-30T14:00:46.255+01:00 info vmware-converter-server[04116] [Originator@6876 sub=Libs] [ADS] Account Yann found, but not local
2015-10-30T14:00:46.256+01:00 info vmware-converter-server[04116] [Originator@6876 sub=Libs] [ADS] Failed to lookup account WORKGROUP\Yann (err: 1332, [16, 256])
2015-10-30T14:00:46.256+01:00 info vmware-converter-server[04116] [Originator@6876 sub=Default] [user,913] [User::NormalizeUserName] Failed to normalize domain user name
2015-10-30T14:00:46.256+01:00 info vmware-converter-server[04116] [Originator@6876 sub=Libs] [ADS] Get user name failed: 1332
2015-10-30T14:00:46.256+01:00 info vmware-converter-server[04116] [Originator@6876 sub=Libs] [ADS] GetTokenInformation failed: 1312
2015-10-30T14:00:46.524+01:00 info vmware-converter-server[04116] [Originator@6876 sub=Default] [user,876] Successfully authenticated user Yann from this local machine (using pipe)
2015-10-30T14:00:56.550+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Libs] [ADS] GetTokenInformation failed: 1312
2015-10-30T14:00:56.550+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Default] [diagnosticManager,423] Generating Converter.Server log bundle.
2015-10-30T14:01:01.688+01:00 info vmware-converter-server[04112] [Originator@6876 sub=Libs] [ADS] GetTokenInformation failed: 1312
2015-10-30T14:01:01.688+01:00 info vmware-converter-server[04112] [Originator@6876 sub=Default] [diagnosticManager,423] Generating Converter.Server log bundle.
2015-10-30T14:01:07.343+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Default] [diagnosticManager,438] Connecting to Converter.Worker to retrieve source related logs.
2015-10-30T14:01:07.345+01:00 info vmware-converter-server[04108] [Originator@6876 sub=Default] [diagnosticManager,471] Generating worker log bundle for source = (converter.ComputerSpec) {
Any idea ?
Thanks in advance.